AppBoard
Documentation menu

Docs

Reviews

Read and reply to App Store and Google Play reviews from one inbox, with AI-drafted responses you approve.

The reviews inbox brings App Store and Google Play reviews together in one place, so you can triage feedback and reply without switching consoles.

AppBoard reviews inbox combining App Store and Google Play with AI Draft reply buttons

One inbox for both stores

Reviews from both platforms land in a single list. A rating distribution summarizes how your app is scoring, and an unreplied counter shows how many reviews still need a response so nothing slips through.

Replying

Reply to a review inline, right from the inbox. Your response is sent back to the originating store, so a Play review gets a Play reply and an App Store review gets an App Store reply.

AI-drafted replies

Every review has an AI Draft button. It generates a suggested response you can edit before sending — useful for working through a backlog of feedback quickly while keeping a human in the loop.

Heads up: an AI draft is a suggestion, not an auto-reply. Nothing is sent to the store until you review it and hit send.

From reviews to insight

Looking for patterns rather than individual replies? The Research tools scrape and categorize reviews in bulk — including for competitor apps — to surface the complaints and themes behind your ratings.