FAQ
Everything people ask before trusting us with their store keys
Honest answers about how AppBoard connects to your stores, keeps your credentials encrypted, and lets you edit and publish without breaking anything live.
Getting started
What is AppBoard?
AppBoard is one panel for managing your App Store and Google Play listings — metadata, screenshots, versions, reviews and ASO research — instead of jumping between App Store Connect and the Play Console. It's built for indie developers and small teams shipping the same app on both stores.
Can I try it without connecting my own apps?
Yes. The live demo is a real AppBoard workspace pre-filled with example apps, reviews and listing history. It opens in one click — no signup and no store credentials — so you can click through every screen before deciding.
How does login work?
You sign in with your email and a one-time code we send you. There's no password to create or remember, and nothing to reset.
How long does setup take?
About ten minutes if you have your store keys ready — an App Store Connect API key and a Google Play service account. Once they're connected, AppBoard imports your apps and listings automatically.
Is AppBoard open source, and do I need to install anything?
Yes. AppBoard is an open-source product, and the whole tool runs in the web panel — there's no desktop app, no plugin and nothing to install. Any modern browser is enough.
Stores & connections
Which stores does AppBoard support?
Both. App Store Connect connects with an API key — Issuer ID, Key ID and the .p8 file. Google Play connects with a service account JSON. Apps from both stores then sit side by side in one workspace.
Why doesn't my Google Play draft app appear?
Google's Reporting API doesn't expose apps that are still in draft, so a brand-new app won't show up on its own. You can register its package manually and AppBoard will track it from then on.
Can I re-sync everything from a store?
Yes. A full re-import per store pulls everything fresh from the store and replaces the local data for that store — useful if something drifted out of sync or you changed things directly in the store console.
Can I manage multiple apps and workspaces?
Yes. You can have multiple apps and multiple workspaces, and app groups link the Android and iOS versions of the same app so you edit and compare them together.
Security
How are my store credentials stored?
In an end-to-end encrypted vault. The encryption key is derived from your passphrase, so AppBoard's servers only ever store ciphertext and never see your keys in plaintext.
What happens if I forget my passphrase?
By design there's no backdoor, so a reset wipes the stored credentials and you re-enter your keys afterwards. That's the trade-off for the servers never being able to read them.
What can AppBoard actually do with my keys?
Only what you explicitly trigger. AppBoard uses your keys to read and edit listings, but nothing is ever published to a store without an explicit action from you.
Can teammates see my credentials?
No. Credentials stay encrypted in the vault, and everything in AppBoard is workspace-scoped — teammates work with your listings without ever seeing the raw keys.
Editing & publishing
Can AppBoard break my live listing?
No. Everything you change is a draft, you get a per-field diff preview of exactly what will change before you publish, and every published change is kept in history with one-click rollback.
What's tracked in history?
Every published change, per field and per language, shown as a red/green diff. You can see what changed, when, and roll any field back.
What publishing options exist on Google Play?
You can push a version as a draft or send it for review. AppBoard doesn't override the managed-publishing timing you've set — that stays in the Play Console.
How does AppBoard handle screenshots?
Screenshots are managed per device and per language at exact store dimensions, and the built-in editor composes scenes — device frame, background, headline — and exports each image at the precise size the stores require, with language variants of the same scene.
What about panoramas and wrong-sized images?
Upload one wide panorama and AppBoard splits it into 2–10 consecutive screenshots for the panoramic store-listing effect. And if an image has the wrong size, the crop tool locks to per-device presets — from iPhone 3.5" to iPad Pro 12.9" to Android tablets — so the store accepts the upload on the first try.
AI & research
Whose AI key does AppBoard use?
Your own. AI runs through your OpenRouter key with any model you choose, and you pay the provider directly — AppBoard doesn't mark up or resell tokens.
What does the AI actually do?
It drafts descriptions, translations, keyword ideas and review replies. Everything the AI produces is a suggestion you review and approve — nothing reaches a store automatically.
Does research work without AI?
Yes. Scraping, rank tracking and heuristic grouping of negative reviews all work without an AI key. Adding your own key layers deeper AI analysis on top.
Can I research competitors?
Yes. You can research any app on the stores — its keywords, the markets it ranks in, its reviews, and a side-by-side visual comparison with yours.
Billing
How much does AppBoard cost?
AppBoard is free while it's in beta. No credit card is required, and you'll get advance notice before any paid plan is introduced.
What happens to my account after the beta?
Early users get notice and a migration path onto whatever plan fits — no silent charging and no surprise switch from free to paid.
Still have a question?
The fastest way to get an answer is to try it. Open the live demo and click through a real workspace, or create your own account free while AppBoard is in beta.